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Booking your tickets 

Please take note of the film certification when purchasing tickets. The film certification is strictly enforced at Ticket Check. ID will be required for those patrons who look under the age of the film certification.  

Tickets can only be booked online in advance of the events to support track and trace, please make sure you have booked tickets and have your tickets with you before you arrive to avoid  disappointment.    

Entry to Southwold Common
There will be a one-way system in place on entry and exit with a predefined queueing area.
No time slots will be allocated to allow you the opportunity to arrive at your lesiure, however we will close doors at 8pm so please make sure you arrive in time and allow for queuing on entry.
You will need to provide your own seating. Please be courteous of those around you. Please do not bring extra chairs.  You will not be  permitted  to erect them on your pitch.   
You will  be able to purchase tickets in  groups of 2, 4 or 6 and will be seated as such.  To  ensure that social distancing is maintained  you must not move your seating outside of your pitch.
Please follow steward instructions and abide by the designated seating pitches.  
In most venues a central pathway is created within the venue. Please leave this clear to enable other audience members to move around within the venue.  
Try not to leave your designated  seating area unless you need to use the toilet facilities or wish to purchase food or beverages.  
Please bear in mind that it can turn  chilly as night falls so remember to bring warm clothing/blankets with you.  
Please  note  that  for your safety we may  conduct random bag searches on entry.    

Food and Drink
   You are more than welcome to bring your own food and drink. 
No hospitality will be provided onsite.

Toilets
  There will be toilets located onsite. These are individual portaloos socially distancing 3m apart. A queue management system will be in place with waiting areas clearly marked out. Please maintain a 2m distance. Hand sanitisers will be positioned outside the toilets (as well as inside) and please sanitise your hands both before and after entering. The toilets will be managed at all times and will be regularly cleaned and inspected.  



 Medics/Assistance 
Other than  collecting food an d drink or  using the toilet facilities  you should try to stay within your dedicated pitch as much as possible during the event. If you do require assistance or have any questions just ask one of our staff in Hi-vis.  
We have medics onsite, should you or anyone in your party feel unwell or  need  medical assistance alert one of our staff in Hi-vis.  
Pay attention to announcements made as they will offer additional advice and guidance.



 Leaving the Event 
Please help us to protect the environment and prevent the spread of COVID-19 by using the relevant recycling and food waste units located both en route and at the exit to the venue.  



 Weather
  In the event of rain,  the event will go ahead - please check the forecast and come prepared (ponchos are recommended if it rains).  
In the event of extreme bad weather, the event will be cancelled and you will be offered another date as an alternative.
No umbrellas are permitted during the screenings as they can obstruct the view for others.  




 Other Housekeeping
 Although all our sites are lit, it is recommended that you bring a torch to provide localised lighting.
No naked flames, BBQ’s, gas stoves or candles.  
No tents, gazebos, parasols, umbrellas, or pop-up structures.  
No dogs or pets (except guide dogs).
Please ensure all drinks are safely packed and consumed from plastic drinkware.  
If you wish to smoke, including e cigarettes, you need to leave the venue, you will be readmitted afterwards, and please be courteous of other audience members.  
Please note Southwold Open Air Silent Cinema  cannot  be held liable or responsible for any damage to vehicles or personnel possessions whilst attending any of our events.  

 Please note failure to comply with any site rules could result in refused entry or immediate removal from the event.